Last updated: 22/02/2021

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://northumberlandluxury.co.uk website (the “Service”) operated by Signal House Coastal Retreats (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Booking terms
On placing a booking, once confirmed by us, you the Customer enter into a short-term holiday rental agreement with us Northumberland Luxury Ltd. The agreement shall be governed by and construed in accordance with the laws of England and Wales. It will be entered into once the Customer’s deposit has been processed AND the booking has been confirmed by Northumberland Luxury ltd. Nothing in these Booking Conditions shall be deemed to exclude or limit Northumberland Luxury’s liability in relation to death, fraud or personal injury resulting from its negligence. Any damages caused by the Customer during the short term holiday rental agreement will be the responsibility of the Customer to replace or reimburse Northumberland Luxury Ltd for repairs/replacement.
Prices and Payments
Your booking is not confirmed and no contract with Northumberland Luxury Ltd exists until a minimum of 30% deposit payment has been received and a confirmation of the booking has been issued to You. The contract is subject to these booking conditions.

We will hold dates provisionally for a maximum of 24 hours for payment to be received, after which time we reserve the right to cancel the reservation due to non-payment.

Once You pay Your deposit, You become liable for the balance of the rent and this must be paid 4 weeks before the commencement date of the holiday but may be settled sooner if wished.

If the letting start date is within 30 days of the date of the Agent receiving the booking request, or there are other exceptional circumstances, the full amount is payable within 24 hours of the reservation being placed.

In the case of final balances, the balance is due strictly 4 weeks prior to the holiday start date. If the rent remains unpaid by the due date, We will assume you wish to cancel and therefore reserve the right to cancel the booking and make the dates available to be re-booked as per our standard Cancellation Policy. Email reminders will already have been sent by this stage, however We will endeavour to contact You by telephone in addition before cancelling the booking. We will use the contact details You provide at the time of booking. The outstanding balance is still legally obliged to be paid. No refund is possible unless the dates are re-booked, see full details of our Cancellation Policy.

Payment is accepted by bank transfer (BACS), debit card and credit card. There are no charges applicable for any payment method.

The quickest and easiest way to pay is by bank transfer over the internet (BACS).

To pay by bank transfer (BACS):
Northumberland Luxury Ltd
sort code: 04-06-05
Account number: 13642554
Reference: Surname of booking

Northumberland Luxury Ltd reserve the right to change the advertised pricing at any time, once your holiday has been confirmed by e-mail no price increase or decrease shall occur. All prices are inclusive of VAT where applicable.

These conditions shall be deemed to have been accepted by the Customer at the time of completing the on-line booking form, booking by email or by telephone, or when either the deposit or full payment for the holiday is received and the booking confirmed by the Agent.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Signal House Coastal Retreats and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Signal House Coastal Retreats.

Signal House Coastal Retreats has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Signal House Coastal Retreats shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

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