Terms & Conditions

Welcome to Signal House Coastal Retreat. Please read these Terms & Conditions carefully before booking or using our website.
By making a booking or accessing our website, you agree to these Terms. If you do not agree, please do not use the site or proceed with a booking.

1. Booking Terms

When you place a booking with Signal House Coastal Retreat (“we”, “us”, or “our”) and it is confirmed by us, you (“the Guest”) enter into a short-term holiday rental agreement governed by the laws of England and Wales.

The booking becomes binding once the deposit payment has been received and a confirmation email issued by us.

Nothing in these terms limits our liability in relation to death or personal injury resulting from our negligence. Guests are responsible for any damage caused to the property during their stay and agree to cover the cost of repair or replacement.

2. Prices and Payments

A booking is not confirmed until we receive a 10% deposit or £100 (whichever is greater) and issue a booking confirmation.

We will hold dates provisionally for up to 24 hours pending payment. If no deposit is received within that time, the booking will be cancelled automatically.

The remaining balance is due 4 weeks before arrival. If your stay is within 30 days of booking, full payment is required within 24 hours.

If the balance remains unpaid 3 days after the due date, we will assume you wish to cancel and may release the dates in line with our Cancellation Policy.
We will always attempt to contact you via the email or phone details provided before doing so.

Once confirmed, your price will not change — we do not apply any surcharges or reductions after confirmation.

The booking is valid only for the named guests listed on your booking form.
No additional overnight guests are permitted without prior written consent. Breaching this condition may result in immediate termination of the stay without refund.

3. Intellectual Property

All website content — including text, images, and features — is the exclusive property of Signal House Coastal Retreat and may not be reproduced or used without permission.

4. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the content, privacy practices, or policies of these sites.
We recommend reviewing the Terms and Privacy Policy of any third-party site you visit.

5. Termination of Access

We reserve the right to suspend or terminate access to our website or services without notice if these Terms are breached.

6. Disclaimer

Use of our website and services is at your own risk.
Our Service is provided “as is” and “as available”, without warranties of any kind, either express or implied, including merchantability, fitness for purpose, or non-infringement.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.
If any part of these Terms is held to be invalid, the remaining provisions will remain in full effect.
These Terms constitute the entire agreement between Signal House Coastal Retreat and you, superseding any prior agreements.

8. Changes to These Terms

We may update or amend these Terms from time to time.
Any material changes will be posted on this page, and we will aim to provide at least 30 days’ notice before new terms take effect.
Your continued use of our website or services after any updates means you accept the revised Terms.

9. Contact Us

If you have any questions about these Terms & Conditions, please get in touch:
📧 signalhousecoastalretreat@yahoo.com